Radio Show – Coffee With Derek on iMAN FM

Coffee with Derek 13/04/2017

Programme : Coffee with Derek 13/04/2017Presenter : Derek CheshireGuest : Stuart Mcadiewww.imanfm.com

Posted by IMAN TV on Thursday, 13 April 2017

 

Every Thursday on Iman FM Derek Cheshire produces and presents the radio show Coffee With Derek. The show is centred around business and creative thinking but sometimes we wander a little off piste. The show got its title because at the start, Derek provided many creative techniques that could provided help and/or insight in the time it took to simply drink a cup of coffee.

The time changes throughout the year but currently the show is broadcast live between 1:30pm and 2:30pm BST on 103.1FM in Sheffield and the surrounding areas. If you wish to listen on the internet then please click here. Please be patient when doing this, the program is buffered and it may take up to 30 seconds for the audio to begin.

Many of the programs are also streamed live to Facebook and YouTube. By clicking on the image above you can listen to the interview with micro entrepreneur and Smart Coffee promoter Stuart Mcadie.

To see and hear more of Derek please visit the Video And Audio page of this website.

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Ban The Boss – update

BBC Ban the bossRecently we brought to you the story of Dr Paul Thomas’ work with Blaenau Gwent CBC Environmental Services. Here we give you another chance to watch the BBC programme ‘Ban The Boss’ and also a brief update on what happened afterwards.

In 2008, colleague Dr Paul Thomas started working within Blaenau Gwent County Borough Council and was filmed by the BBC. This resulted in the BBC programme ‘Ban The Boss’ which can be viewed by clicking here.

The programme follows Paul as he applies Complexity Theory whilst working  with the Environmental Services Department (Highways, Refuse and Recycling, Litter-picking, and Street Cleansing).

The bin-men viewed management, ‘innovations’, ‘new ideas’ and cost-cutting, job losses and more-work-for-less with great suspicion and didn’t trust anyone (even the BBC film crew). With change comes risk and uncertainty and the biggest challenge was the acceptance that uncertainty is a natural part of the process. For example, inspiring frontline staff to choose their staff uniforms, arrange shift-patterns, or order equipment, gradually increasing responsibility.

So what happened? The Bin-men were released from filling in a number of forms before they left each morning, this was replaced by a simple checklist. Environmental Services has no managers at all, just leaders. Apart from one manager who chose to leave, no staff were forced out of the organisation. They were moved to other areas where their talents were better utilised. Staff were encouraged to provide input into routing, rostering and how to increase the amount of recycling within the Borough.

The money saved by this intervention, estimated to be in excess of £1m is being re invested  in frontline services, decided by the staff themselves. They were also recognised as the best refuse collection service in the UK, not missing a single collection in the 3 months of the snow disruption. Anyone who knows the steep valley roads will realise that this was no mean feat. Oxford in comparison, a fairly flat region, lost 6 weeks in collections. Recycling rates are also soaring thanks to the hard work of the staff in educating residents and school children. The mechanics in the workshop are also happier and generating revenue for the council by working on, and MOTing vehicles from outside the Council.

As part of this project staff were asked a number of questions, the answers speak for themselves:

Do You Trust Management?                                                        Before  94% – No     After 91% – Yes
Do you feel empowered in work?                                                 Before  78% – No     After 94% – Yes
Are you in a Trusted Workplace                                                   Before  98% – No     After 83% – Yes
Are you able to make suggestions in to improve service/outputs?   Before  68% – No     After 87% – Yes
Do you feel BGCBC appreciates the work you do?                      Before  89% – No     After 96% – Yes
Do you feel you have the ‘tools’ to do the job?                              Before  63% – No     After 82% – Yes

Are you delivering a ‘Good Service’ to the Public of BGCBC?      Before  67% – No     After 89% – Yes


Staff Response Rate – 92% 

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Christmas – Elf and Safety Issues

No this is not a statement from a fringe group who are avoiding the frayed nerves and expense associated with Christmas Shopping, cooking, boisterous children and upset tummies. Christmas is a time where a million and one things must happen and be in place (more or less) by the time presents are unwrapped on Christmas day.

To be honest most of us manage it. We enjoy (or tolerate) the influx of friends and family and for once we seem capable of multi tasking i.e. having a drink, fixing the tree, carving the turkey. Using Christmas as a metaphor, why can’t we do all these things in the workplace? Why can’t we encourage diversity, set objectives, plan and execute strategies?

A subtle clue might be in where the focus lies. As individuals, who do we focus on at work, who do we focus on at home (especially at Christmas)? Now think about where the most dramatic results are achieved!

So far we have considered taking Christmas to work, but what if it were to be the other way around? Here are just a few of the issues that might surface:

  • Tall object with pine needles – removed for health and safety reasons
  • Three Wise Men – disbanded because of contravention of equal opportunities policy
  • Baby in a stable – social services involved, baby now in care, animal rights protesters angry because of displaced donkeys
  • Larger house needed – health and safety dictate that there is not enough floor space per human/animal/present
  • Christmas dinner cancelled – no proper workstation assessment carried out on dining table and various rickety items of furniture that we use
  • No presents – Santa has not been on a manual handling course
  • CRB checks on family mean that our relatives must stay away
  • ISO assessors are getting annoyed because we want to have Christmas without first writing a Christmas procedure and having it approved

The list could be endless. There is a serious point to be made though. Yes we do need some frameworks to work within, and for someone to look out for the less fortunate and disadvantaged, but too many rules and too many people saying NO is stifling.

So its time to decide whether in 2011 you wish to embrace a more creative and productive way of working or wither away under a pile of rules and red tape. Remember, if Christmas really was like work, it would be cancelled. Long live Christmas!

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Business Creativity and Innovation – why aren’t more companies taking it seriously?

Business Creativity and Innovation – why aren’t more companies taking it seriously? Let’s face it, most of the economies around the world have been in deep trouble for a couple of years and the problems do not look like they are going to end soon. We have politicians talking about radical reforms, new beginnings and innovative policies and then at the bottom of the chain there is us, the businesses both large and small that the politicians are betting on to help dig us out of the mess.

A lot of companies are making the right noises and I have contact with many who state that they wish to run ‘innovation workshops’, kick off an ‘innovation programme’ or make their business more creative. They all seem to appreciate that taking some action will improve many HR issues such as intrinsic motivation, communications, and decision making to name a few. These businesses all claim to be looking to the future, to determine what the products and services of the future will look like and meet that challenge.

So senior managers, and above, are tackling strategic issues and seeking for the most effective tools to get the job done. Why is it then that when presented by a number of solid proposals that they do not go ahead? Mysteriously something comes up at the last minute, people cannot make the workshop, the cost is too high or best of all something more important has come up! What can be more important than the future of your company?

The worst offenders seem to be large multinational companies with a degree of financial inertia (maybe some cash in the bank and the ability to sit it out and see the competition wither) who elect to ride out the storm rather than steering around it. These companies need to be showing us the way and leading global recovery or else we are just going to be left with a handful of dinosaurs in sectors such as oil and gas, power generation and airlines.

So, my plea is, if the future really matters to your business then take Business Creativity and Innovation seriously and give it the time and funds that it deserves or you may not have a future.

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